Privacy Policy – Merryloft

Last updated: September 22, 2026

This Privacy Policy describes how Merryloft ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website (the "Site") or otherwise interact with our services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read this Privacy Policy. If you do not agree with this policy, please do not use our Site.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, Services, or applicable legal, operational, and regulatory requirements.

Any updated version will be posted on this page with a revised "Last updated" date.

Information We Collect

We collect personal information to process orders, provide customer support, improve our Site, and operate our business.

1. Information You Provide Directly

This may include:

• Contact information: Your name, email address, phone number, billing address, and shipping address
• Order information: Products purchased, selected product options, shipping details, and order history
• Payment information: Payment details processed securely by our authorized payment providers
• Customer support information: Messages, questions, reviews, return requests, refund requests, or other communications
• Marketing preferences: Information provided when subscribing to emails or promotional communications
• Account information: Login details or account preferences if customer accounts are available

We do not directly store complete payment card information. Payments are processed by authorized third-party payment providers.

2. Information Collected Automatically

When you access or use our Site, certain information may be collected automatically, including:

• Browser and device information
• IP address
• Approximate location
• Operating system
• Pages and products viewed
• Time spent on the Site
• Referring websites or links
• Shopping cart and checkout interactions
• Information collected through cookies and similar technologies

3. Information Received from Third Parties

We may receive information from third-party providers that help us operate our store, including:

• Payment processors
• Shipping and fulfillment partners
• Ecommerce platforms
• Analytics providers
• Advertising and marketing platforms
• Fraud-prevention services
• Customer support providers

The information received depends on the services provided by each third party and your interactions with them.

How We Use Your Information

We may use personal information to:

• Process and fulfill orders
• Process payments
• Provide order confirmations and tracking information
• Communicate about purchases, shipping, delivery, returns, or refunds
• Provide customer support
• Manage customer accounts
• Improve our products, Site, Services, and customer experience
• Personalize content and product recommendations
• Analyze Site traffic and customer interactions
• Prevent fraud, abuse, and unauthorized transactions
• Send promotional or marketing communications when permitted
• Maintain business and transaction records
• Comply with applicable legal and regulatory requirements
• Enforce our policies and protect our legal rights

Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to:

• Operate and secure our Site
• Remember customer preferences
• Maintain shopping cart functionality
• Analyze website traffic and performance
• Understand how visitors use our Site
• Personalize content and advertisements
• Measure the effectiveness of marketing campaigns

You may control or disable certain cookies through your browser settings. Disabling cookies may affect the availability or functionality of certain features.

Where applicable, we may recognize supported privacy preference signals, such as Global Privacy Control (GPC).

How We Share Information

We may share personal information when reasonably necessary with:

• Payment providers to process transactions
• Shipping and fulfillment providers to prepare and deliver orders
• Ecommerce and website providers to operate our store
• Analytics providers to understand Site performance
• Advertising and marketing partners to deliver and measure promotional campaigns
• Customer support providers to assist with customer inquiries
• Fraud-prevention and security providers
• Professional advisers, including accountants, insurers, and legal advisers
• Government agencies or legal authorities when required by applicable law

We may also disclose information as part of a merger, acquisition, financing, sale of business assets, or similar business transaction.

We do not sell personal information for money.

Some privacy laws may define certain advertising or data-sharing practices as a "sale," "sharing," or "targeted advertising." Where required by applicable law, you may have the right to opt out of these activities.

Data Retention and Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

We retain personal information only for as long as reasonably necessary to:

• Process and fulfill orders
• Provide customer service
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud
• Enforce our agreements
• Meet legal, tax, accounting, or regulatory obligations

No method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a portable copy of your information
• Restrict or object to certain processing activities
• Opt out of certain advertising or data-sharing activities
• Opt out of marketing communications
• Withdraw consent where processing is based on consent
• Appeal a decision concerning a privacy request where applicable

To submit a privacy request, contact us at:

shopmerryloft@outlook.com

We may need to verify your identity before completing certain requests. You may also use an authorized agent where permitted by applicable law.

We will not discriminate against you for exercising your applicable privacy rights.

Marketing Communications

If you subscribe to promotional emails, you may unsubscribe at any time by using the unsubscribe option included in the communication or by contacting us.

You may continue to receive transactional messages concerning orders, payments, shipping, refunds, account activity, or customer service requests.

Children's Privacy

Our Site and Services are not directed toward children under the age of 16, and we do not knowingly collect personal information directly from children under 16.

If you believe that a child has provided us with personal information, please contact us so we can review and address the request.

International Data Transfers

Because we operate an online store and use third-party service providers, personal information may be processed or stored in countries other than the country in which you live.

Where required by applicable law, appropriate safeguards may be used when transferring personal information internationally.

Third-Party Links

Our Site may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, security, content, or policies of third-party services. We recommend reviewing their privacy policies before providing personal information.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact us at:

📩 shopmerryloft@outlook.com

Merryloft